Key Data

• Trading Name: payactive
• Legal Entity: payactive GmbH
• Activities: Payment Platform
• Location: Germany
• Regulations: unregulated
• Latest news: payactive
• Latest update: September , 2024

Payactive is a financial services provider offering a range of payment solutions tailored for businesses in Europe. They focus on providing payment processing services to support various business models, including online stores, point-of-sale systems, and subscription services.

Offering

Payactive offers an automated payment platform for both one-time and recurring payments, boasting fast, secure bank-to-bank transfers with no clearing account required. They provide API integration, allowing payments to go directly to a business’s bank account.

Key Features:

• One-Time Payments: Customers can pay directly with minimal clicks, with each transaction supporting a social project.
• Recurring Payments: Automated processes for subscriptions, with customer verification and bank data checks.
• Services: Includes subscription setup, billing, and a variety of payment methods.

Pricing

1.4% per transaction for their payment service, with additional fees for high-value transactions. Subscription and billing services add a further 0.6% each. They charge no setup fees, but the costs could add up quickly for frequent transactions.

Regulation

There is no readily available information indicating that Payactive GmbH, operating at “payactive.eu,” is regulated or licensed, at least from the common regulatory sources and searches conducted.

Key People

• Mathias Born (CEO)
• Manuel Born (COO)

Customer Review

Trustpilot: 2,7 Stars with 7 Reviews:

While 71% are 5-star, praising quick payments and the social cashback feature, 29% are 1-star, citing issues with accessing funds, linking debit cards, and unresponsive support. One negative review suggests potential confusion with a similarly named company in the US.

Conclusion and Rating

From a compliance perspective, Payactive GmbH can currently be rated as “Green” with a tendency towards “Orange.” While the company’s website and information provide some indications of compliance measures, there is a lack of specific details regarding official regulation by a financial supervisory authority. This is an important aspect that needs to be clarified for a final assessment.

From a customer perspective, Payactive is rated as “Orange” due to the mixed to negative reviews on Trustpilot. Although there are some positive feedbacks, the reports of difficulties in usage, particularly concerning fund withdrawals and customer support, are prominent. These negative customer reviews point to potential issues with the service and communication.