FinexBox is a cryptocurrency exchange based in Hong Kong.

The exchange offers a spot trading platform for major digital assets and cryptocurrencies, including Bitcoin, Ethereum, EOS, Litecoin, Ripple, NEO, Monero, and many more.

The exchange offers leveraged margin trading through a peer-to-peer funding market. This allows users to trade safely with leverage of up to 3.3.

FinexBox supports wire transfer as a deposit method, but you cannot yet deposit by credit card.

Launched in 2018 by Dennis Smith and Lun Bao, FinexBox is registered in the Republic of Seychelles, with its global headquarters located in Hong Kong. The company that owns the exchange is Genesis Blockchain Global Ltd.

The team received $8 million in angel investment funding in 2017, and the initial 32-member team developed FinexBox into an exchange with international reach. FinexBox has over 500,000 active users and 7-day trading volume of over $700 million.

The company uses a combination of cold and hard wallets to store users’ assets. The cold wallets are kept in a secure, secret location that is guarded 24/7 and routinely audited to provide additional protection. No major security breaches have been recorded on the trading platform so far.

It says on FineBox‘s website that the company offers 24/7 customer service. A closer look at the crypto exchange reveals that the platform does not offer phone support.

Due to lack of information about their licensing as well as bad customer reviews about long withheld funds and poor customer support, we place the company on our “Red Rompliance” list.