Key Data

• Trading Name: Centiwise
• Legal Entity: OneXent Technologies Limited.
• Activities: Payment Gateway 
• Location: Kenya, Nairobi
• Regulations: unregulated
• Key People: Felix Otieno

Centiwise, operating under OneXent Technologies Limited, is a payment technology company based in Kenya. Specializing in providing payment gateway services, Centiwise aims to facilitate secure and efficient payment processing for businesses worldwide. However, while Centiwise offers a range of features and services to its clients, a critical compliance profile reveals areas of concern and areas of strength within its operations.

Offering

Centiwise offers payment gateway services, including:

• Payment Methods: They accommodate various payment methods available in the market, ensuring businesses’ diverse payment needs are met.
• Security and Compliance: Centiwise claims to be fully compliant with PCI DSS Level 1 and PSD2 standards, ensuring secure transactions and adherence to regulatory requirements.
• Global Payment Acceptance: Their services enable businesses to accept payments from over 150 countries worldwide, facilitating global transactions.
• Risk Management: Centiwise provides advanced fraud monitoring and detection tools to mitigate the risk of fraudulent transactions.
• Dispute Resolution: They offer an advanced dispute resolution toolkit to efficiently handle transaction disputes and prevent legal and regulatory issues.
• Customer Support: With a dedicated 24/7 customer support team, Centiwise ensures prompt assistance and issue resolution for clients.

Critical Assessment:

• Regulatory Status: Centiwise operates in an unregulated environment, raising concerns about compliance with financial regulations and consumer protection laws.
• Costumer Review: No customer reviews are available, which may indicate a lack of transparency or a limited track record in the market.

Conclusion

We couldn’t find anything negative around Centiwise, but because of the above critical factors (missing license, missing customer reviews…) we downgrade them to Orange