GoBank is an online-only checking account bank. GoBank, members have full access and control of their money from participating Walmart stores, as well as from their iPhone, iPod Touch, or Android device, and can withdraw cash from more than 42,000 surcharge-free ATMs across the United States.
One of their main services is early payroll deposit, allowing customers to deposit their paycheck earlier than their normal payday if their employer notifies GoBank in advance of a deposit.
Additional services offered by the GoBank service include:
- Money Vault
- Advice on how to spend money from the “Fortune Teller” feature
- Instant sending of money
GoBank is primarily intended for customers who, for some reason, are unable to use banking services at major banks.
GoBank is a brand and trademark of Green Dot Bank, a member of the FDIC, which also operates under the Green Dot Bank and Bonneville Bank brands.
We place GoBank on our “Orange Compliance” list because of the company’s almost consistently poor customer ratings.
The complaints center around poor customer service, allegedly unjustified closed accounts, and unauthorized fees.