Urgent Warning Against KoalaPays! Merchants Continue To Report Massiv Issues!

The Czech payment processor KoalaPays (PC42) seems to have massive issues. Whistleblowers have provided information saying that merchants have payout issues with regulated Czech e-money institution KoalaPays. One merchant provided a warning review and said that KoalaPays has been reported by several merchants to the competent regulator, the Czech National Bank. Here is an update

Key data

Trading name	KoalaPays
Business segments	high-risk payment processor merchant service provider
Domain	www.koalapays.com
Legal entity	Safe Payments Solutions s.r.o. (prev. Golden Anchor Ventures s.r.o.)
Jurisdiction	Czech Republic
Authorization	e-Money Institution
Regulator	Czech National Bank (“CNB”)
Related individual	Andrei Grati, Moldavia
Profile on PayCom42	yes (link)

Until the end of 2020, Safe Payments Solutions was also an agent of the FCA–regulated EMI CFS-ZIPP Limited. According to some information from various forums, KoalaPays is likely to be a successor or spin-off of UPayCard, the former trading name of FCA-regulated Moorwand (PC42 profile).

Share information

If you have any information, feedback, or experience regarding KoalaPays, please let us have your review here. Alternatively, you can use our whistleblower system, Whistle42, to share information with us. Andrei GratiGolden Anchor VenturesKoalaPaysSafe Payments SolutionsUPayCard