Key Data

• Trading Name: Neosurf
• Legal Entities: NS CARDS France SAS, Narvi Payments Oy Ab
  
• Activities: e-voucher issuer
  
• Location: France, Finland
  
• Regulations: E-Money Institution authorized by FIN-FSA
  
• Key People: Nicolas Saubié
• Latest news: Neosurf
• Latest update: July 16, 2024

Background

Neosurf, operated by NS Cards France SAS (registered in France under Company Number SIREN 478502321), works the EEA jurisdictions under the regulatory umbrella of Narvi Payments Oy Ab, a licensed e-money institution authorized by the Finnish Financial Supervisory Authority (FIN-FSA). We have no information on the links between the two legal entities.

Financial Situation

We have no information on the financial situation of Neosurf.

Offering

Neosurf offers prepaid e-vouchers that can be used primarily in the online casino and gambling segment. The e-vouchers can be purchased via retail partners in-store or online. Neosurf also offers the opening of a Neosurf account on its website through which e-vouchers can be purchased.

Allegedly, more than 20,000 websites accept Neosurf e-vouches as a payment option.

Compliance Check

Neosurf is active in the EEA regions with the EMI license of the Finnish Narvi Payments Oy Ab.

A KYC check must be carried out when opening a Neosurf account.

We have discovered Neosurf as a payment option in online casino and gambling schemes. Apparently Neosurf accepts merchants as acceptance partners without making the appropriate KYC checks or the system is faulty in the first place.

Customer Feedback

Neowurf has catastrophic feedback from customers. On Trustpilot, the e-voucher provider has only 1.3 stars out of more than 2600 reviews with a corresponding “bad” trust level. That is already scam level.

Rating Conclusion

We give Neosurf an “Orange Compliance” listing as we have discovered e-vouchers as a payment option in many illegal online casino schemes. There appears to be a lack of suitable KYC checks to determine whether the accepting merchant is operating legally.

Due to poor customer feedback, we have placed Neosurf on our “Red Risk” list because we consider the risk for retail customers to be very high. There are many complaints about non-functioning deposits on Trustpilot.