Amsterdam-based PayTech with poor reputation

Mollie is the trading style of Mollie B.V. is one of the Amsterdam-based FinTech and PayTech pioneers. It was founded in 2004 in the Netherlands by Adriaan Mol and is headquartered in Amsterdam with additional offices in Belgium, France, and Germany in Munich and Kiel.

The company claims to employ around 300 people and serves more than 100,000 customers across Europe.

The ratings on Trustpilot are not good, especially in recent months. Overall, Mollie has only a 2.6-star rating out of 702 ratings (January 28, 2020) and is listed as Poor. Customer complaints point in the direction of scam facilitation.

Allegations range from not paying out to merchants, and withholding funds, to poor customer support. There are also allegations of fraud from business clients.

In light of these poor ratings and reviews from customers, we have included Mollie in our “Orange Compliance Light” list. With a tendency towards red.


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