Compliance Signals & Client Ratings

Risks and Colors

We have developed a compliance system for evaluating FinTechs and PayTechs – we refer to them collectively as payment processors – that consists of several colors associated with the associated risk, like a traffic light.

  • Green – the company has a good standing with low risks for merchants and clients,
  • Orange – the company raised some concerns resulting in some risks for its clients,
  • Red – the company raised substantial concerns resulting in a high risk for its clients.
  • Black – illegally acting company!

In addition to the colored risk classification, customers and partners of FinTechs and PayTechs can also rate them with a 5-star system.

Compliance Criteria

Signal Color

Criteria

Green Signal

 We include a payment processor in our Green Signal compliance list based on the following findings:

  • the payment processor is authorized to conduct its business in the targeted regulatory regimes;
  • the payment processor’s website provides all necessary information (Founder, Legal Entity, License, Court Location & Social Media);
  • no negative reviews, ratings, or comments on Trustpilot, Google, and other review & rating sites.

Orange Signal

 We include a payment processor in our Orange Signal compliance list based on the following findings:

  • we could not establish that the payment processor is sufficiently authorized to do the business;
  • The websites provide not all the required information and/or the information is difficult to find (founder, legal entity, license, court location & social media);
  • low and/or predominantly bad reviews and ratings on Trustpilot, Google, and other platforms.

Red Signal

 We include a payment processor in our Red Signal compliance list based on the following findings:

  • we found that the payment processor is not authorized to run its business;
  • The website provides false or misleading information;
  • founders with a questionable track record (not fit and proper);
  • poor ratings and reviews and/or scam warnings against its clients.

Black Signal

 We include a payment processor in our Black Signal compliance list on the basis of the following findings:

  • regulatory warnings against the payment processor;
  • regulatory warnings against its clients (facilitating scams),
  • involved in money laundering;
  • reports of defrauding merchants.